Operational intelligence engine
Your enterprise
contradicts itself
47 times a day.
PointGuard Labs is the operational reasoning layer that reads your policies, macros, transcripts and tickets — and surfaces every contradiction between what your company says and what it actually does.
Request a private deployment Pilots under NDA · deployed in your VPC
- First signal
- ~48h
- Sources
- PDFs · macros · CRMs · calls
- Footprint
- Read-only
LIVE ENGINE·21:51:13 UTC·org acme-corp
contradictions/s · 0.42·ingest depth · 4 sources
── live: contradictions stream ──────────────
- −02spolicy↔macro> policies/refund-v3.pdf §4.2 ←→ macros/refund_auto_approve"Refunds require manager approval within 30 days of purchase." vs "Auto-issue refund if order < $50 — no approval gate."severity 0.82·evidence: 3 transcripts · 41 tickets last 7d
- −07sescalation↔practice> escalation/tier2.md ←→ practice/agent_kim_2026-05"Tier-2 escalations must include account-history review before contact." vs "Contacted within 4 min, no history pulled in 12 of 14 cases."severity 0.91·evidence: 12 tickets · 2 QA flags
- −13spolicy↔policy> compliance/dsar-eu.md ←→ ops/data-export-runbook.md"DSAR requests fulfilled within 30 calendar days." vs "Standard export SLA: 45 business days."severity 0.74·evidence: regulatory window narrower than ops SLA
tail -f contradictions.logstreaming
Synthesized stream. Live engine outputs are exposed only inside a customer's private deployment.